Important Booking Information

• We kindly ask that all guests ensure their full name and contact details are entered accurately at the time of booking, as this information is essential for confirmation and communication purposes.
• Please take care to select the correct date and time for your visit. Once a booking has been confirmed and payment has been processed, any cancellations, amendments, or changes will be subject to our Cancellation Policy, as well as a $30 administration fee.
• Existing bookings are fully transferable to another guest for the same service, date, and time.
• Guests requiring accessibility support must contact us in advance of making a booking to discuss specific needs and confirm availability of suitable arrangements. Accessibility requests are not guaranteed and are subject to availability. Please note that failure to inform us of accessibility requirements in advance may result in denied entry on the day of your visit. We appreciate your understanding and cooperation.